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Find a Location

Sparkling Cleanz Services has 1 locations, listed below.

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    Business ProfileforSparkling Cleanz Services

    Cleaning Services

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    307 Diana Cir, Rostraver Township, PA 15012-9315
    BBB File Opened:
    1/16/2023
    Years in Business:
    2
    Business Started:
    6/30/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Trokon E Thompson, Owner
    Contact Information

    Principal

    • Mr. Trokon E Thompson, Owner

    Customer Contact

    • Mr. Trokon E Thompson, Owner
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Complaint Details Unavailable

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sarah K

    1 star

    07/19/2023

    Paid over $700 for the deep clean package of our new home and boy was it a huge RIPOFF! They charged our credit card for the full amount before even starting cleaning, which I thought was weird.We had called ahead to ask about carpet cleaning, which they said they did. Then they forgot to bring the carpet cleaner and wanted to charge us extra when we asked about it. We were expecting a cleaning team or something but no, it was a man and what Im assuming was his 14 year old son who clearly did not want to be there (cant blame the kid). Thats what we got for $700.Then they leave for 2.5 hours to get the carpet cleaner. I have no idea why it took them that long. Thankfully when the man returned he brought another person with him. So then they get started like 3 hours late. They cleaned for four hours and then bounced while my fianc was in the bathroom without checking with him on the work first. During the cleaning my fianc had to ask them to clean things again because they did a half-assed job. If we had paid for the regular cleaning, whateverbut we paid extra for the deep cleaning package. Then, they almost missed the upstairs bathroom because they clearly didnt read the details we included in our quote.We complained and the same initial dude came back by himself and cleaned an additional 1.5 hours at his regular half-assed level and then bounced again.Definitely not worth even HALF of what we paid. Who brings a child to do their job for them? Ill be posting this review everywhere I can including BBB to make sure no one else falls for this SCAM!All the good reviews must be from friends or something because they were so unprofessional I cant imagine them being real. And if you read all the good reviews, they all kinda start the same way. Also, the business card they gave us before they left to give to our friends (fat chance) had a slightly different company name so I wonder if they just switch names once they get enough bad reviews.

    Local BBB

    Better Business Bureau of Western Pennsylvania

    BBB Reports On

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