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ComplaintsforWilliams Auto Group, Incorporated
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Complaint Details
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Initial Complaint
10/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
1. The dealer advertised free tow in 2 years after purchasing the car. But the charged me 348.19 dollars when I bought the car less than one year.2. Two of the tire exploded and they charged me for 704.31 dollars for fixing it. They did not give me quote before fixing the car, instead they fixed it without giving me the cost first. I do not think I would consent for such high cost. 3. In their invoice, they said "Customer stated hit curb on passenger side vehicle, both tires are ruined. " I never said such thing. Instead, I told them I have safety concerns for the tire because it was only less than 1 year and the mileage is 3200miles only.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.