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            Business ProfileLiberty Basement Systems LLC

            Waterproofing Contractors
            BBB accredited business

            Contact Information

            205 Airport Rd

            Selinsgrove, PA 17870-9335

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            Email this Business
            (570) 998-4540

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            Customer Reviews

            3.75/5

            Average of 4 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/10/2023

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            205 Airport Rd, Selinsgrove, PA 17870-9335
            Email this Business
            BBB File Opened:
            3/16/2023
            Years in Business:
            2
            Business Started:
            11/4/2021
            Business Incorporated:
            9/14/2021
            Accredited Since:
            4/10/2023
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA168826 for this business, issued by Office of the Attorney General-PA

            These agencies may include:

            Office of the Attorney General-PA

            Strawberry Square, 14th Floor

            Harrisburg PA 17120

            (800) 441-2555

            http://www.attorneygeneral.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Larry Janesky's Liberty Basement Systems
            Business Management
            • Mr. Joseph Drumm, Managing Owner
            • Mr. Dennis Dietrich, Co-Owner
            • Mr. Larry Janesky, Co-Owner
            Contact Information

            Principal

            • Mr. Joseph Drumm, Managing Owner
            • Mr. Dennis Dietrich, Co-Owner
            • Mr. Larry Janesky, Co-Owner

            Customer Contact

            • Mr. Joseph Drumm, Managing Owner
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            4 Customer Reviews

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            Most Recent Customer Review

            Michelle M

            07/26/2024

            Had a French drain system and sump pump installed. Work was done in little time but it wasn't exactly what the salesman ***** had us believe it would be after they were done. Rock left on floor and cement was not smooth is spots, did have them go over the areas I saw but now there are others and places where the track does not align. Then when asked about spray for mold/mildew crew knew nothing about and then did very quick to be done. Voiced my concerns with *****, the site project manager. He gave me card to fill out as they were packing up and at that point was upset that ***** had mislead us into thinking it would be more of a professional look when finished. Called and complained. *** who supervises projects did call me back. He explained how ***** was to call us about changing how they would go around water softening system and how utility sink could cause issue with warranty. ***** never called so ******* moved water softening system and now not sure what to do about utility sink. *** did say he would have someone come by once cement set to have replaced and would call to make appointment. I waited a week to hear from ***, then I had to call him. They can't come out until beginning of Aug which is fine. Now we have water pooling on edge of cement in several places so I took pictures and sent to ***. No response as to if this is normal or if there is an issue. Also *** said they would come back to respray for the mildew/mold but in our conversation it sounds like only a plumber coming out. So am wondering if the spray will even happen. Am disappointed in the workmanship. Now am more concerned with customer service since I am the one who is contacting them instead of them contacting me knowing that I am not a satisfied customer. Feel I should have done more homework and gone with the other company that was cheaper than Liberty Basement Systems.

            Liberty Basement Systems LLC Response

            07/29/2024

            ***************,I apologize that your experience with Liberty Basement Systems was not the WOW Experience we want all of our customers to enjoy. Please accept my apology and know that we will do our best to rectify that immediately. My Service Manager, ************************* will be calling you within the next sixty (60) minutes.
            Read 3 More Customer Reviews

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