ComplaintsforForge & Foster
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Complaint Details
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Initial Complaint
01/11/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a watch online from Forge and Foster which is faulty. I sent them photographic evidence, and wish to return this product as per their company policy of a 30 days return period. They have stopped replying to my emails.They have no phone number to contact.They are now asking for video proof which is absurd, because their website will not allow to upload a large video file, as it gives error messages, because they want me to make a video 15 seconds or longer. I am simply requesting my money back for return of their watch which is in the exact same condition that i received.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
801 Commerce St
Sinking Spg, PA 19608-1354
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.