ComplaintsforK & J Exteriors LLC
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Complaint Details
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Initial Complaint
09/22/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
We paid this company half our deposit on 5/27/22 for fencing to be installed on our back yard. We were told they were approximately 3 weeks out for this project. As of today 9/10/22 we still have no fence. We have called them repeatedly over the summer and also emailed them. We were given various reasons why this project has not yet been completed and various future timelines that come and go. Our last contact was 8/27/22 and were told within two weeks and two weeks has come and gone and still no fence. I also emailed them mid August and received no response. Our messages are either not returned and when they are, there is an excuse and a promise to get work finished. Our neighbors, who we share the boundary with us have had to install some sort of chicken wire to keep their dog on their property. This chicken wire has been there approximately 14 months since we had previously contracted with Lowes and had a bad experience as well. Our neighbors have also been inconvenienced for months and with this company, since the end of May. I do not want their dog getting off their property and onto ours or escaping. This company has our deposit for months now. Also, all we received was a proposal and receipt. No contract of any kind. We have tried again and again and again to get this company to honor their work with us.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
265 Gaul Rd
Sinking Spg, PA 19608-9719
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.