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Find a Location

Oscar Mike Services LLC has 1 locations, listed below.

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    Business ProfileforOscar Mike Services LLC

    Auto Repair Equipment

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3245 William Flynn Hwy, Slippery Rock, PA 16057-3543
    BBB File Opened:
    6/10/2015
    Years in Business:
    19
    Business Started:
    1/1/2005
    Date of New Ownership:
    1/1/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Jisco Truck and Auto
    Business Management
    • Mr. Justin Houk, Owner
    Contact Information

    Principal

    • Mr. Justin Houk, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My husband and I placed a deposit on a lift kit to be orded and put on but this Company. The owner said it would be in 3 days later. After waiting a Month the owner told us that is was in and to bring the jeep up to have it put on. They said I would be done 3 days later. We called they told us it wouldn't be ready for another few days. Due to someone on vacation. And it would be done next week. After calling all week to check on it without anyone returning. We just went in . only to find that the jeep was not moved, the lift kit had not been ordered . the owner keep lying to my husband. We gave him another few days to get it on and he told me we could pick it up Weds. because it would be done that evening or Weds morning. The owner called/ texted my husband and said that it wasn't ready because now it needed more pars. We decided that we would just pick the jeep up and have the lifte kit put on by a friend but we would just buy the left kit off the shop. The owner said he never ordered it and would have it in on tues 2 weeks ago(Aug 23, 2022) . IT is now Sept 1, 2022. We have not heard from the owner. My husband left messages and no one called him back. So i called and told the employee that I would be in Tomorrow Sep 2, 2022 to either buy the lift kite that should have been in the shop or i want my deposit back. I was informed he would call his boss Justin and let him know. The boss then texted my husband. saying okay i will just send back the lift . To find out today 9-2-22. He lied the kit was never ordered. His own Employee had to take money out of his pocket to refund our deposit.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Ken F

    1 star

    02/21/2024

    Don't do business with them. Don't give them a deposit - you won't get is all back. Gave them $500 cash deposit. Took me 16+ calls, an attorney, certified letter, and 5 monts to get back $380. Filed with Dist. Mag. also. He sent a check to me in October for $250 and his bank would not cash it because it was no good. ****** will say there's a cancelation fee posted, Not on the receipt. Check with BBB - he has done this before. I even talked with ***** and they said it's not a big deal to cancel the order. But they could not find an order from them. He never ordered it! Hopefully this will make people more careful when dealing with them. I have more to say, but this should get attention. ****** is arrogant and full of himself.

    Local BBB

    Better Business Bureau of Western Pennsylvania

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