Business ProfileforAllegheny Vision Associates

I had my annual eye exam which went well. I have been a patient of this practice for several years and have not had an issue before this. After the exam I was asked to wait to pick out and order a set of glasses. It was late in the day near closing time so after a brief wait I told the lady attending to me that I needed to leave. She said she understood and that I could come back another day and to have a good evening. I left and went to the lower parking lot and started to drive home. The office manager came to my car waving her arms yelling at me that I forgot to pay my copayment. I told her no one asked for it and she demanded that I return to the office to make the payment and she was short staffed. I told her I had to come back to order my glasses, but she continued to demand I return to the office while blocking my car. I told her to send me a bill. She then continued her rant, so I went back to the office all the while she was yelling at the world that she was only trying to save the business. I went into the waiting area as she ducked into her office. The doctor asked what the problem was, and I told him what occurred, and I needed to get home. I told him I would not be back after being treated like a thief. I paid the copayment and left after being denigrated by the office manager. I then waited thinking they would cool off and call with some apology which never occurred.