ComplaintsforCustom Shoe Repair
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Complaint Details
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Initial Complaint
01/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid $60.00 up front to have a pair of boots repaired. The business owner stated he would have then ready on Wednesday, however, to no avail, he has not been in the store nor returning my phone call. It has been over a week since I have dropped off my boots.Initial Complaint
10/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
What a nightmare this place is. They have had a pair of my black leather shoes for MONTHS. I went in to pick up my shoes months ago and was told they were not fixed. He blamed supply chain. SO, I've been calling weekly for months. Always an excuse. Most recent excuse is that he has the flu. He used to have a FB page that listed his limited hours but last week when he gave me another excuse he said he was done with FB! So now I call and it just rings incessantly. This guy is the most unconscientous business person I've ever met. I want my shoes back whether they are fixed or not. The phone just rings ....
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.