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          Find a Location

          Weis Markets Inc has 23 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileWeis Markets Inc

            Grocery Store
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            The BBB investigated this company due to the number and type of complaints filed against it by consumers. The BBB also conducted a review of major search engines. Finally, the BBB reviewed the company's website to determine any policies the company had regarding issues that were the subject of our investigation.
            The Better Business Bureau contacted the company due to consumer complaints alleging that they had made purchases online, and had received expired or lesser quality items. Some consumers alleged they had found charges that they did not authorize.
            The BBB requested a response on what may have been the cause and any remedies planned. Business responded and stated consumers are to contact the store they made the order with and the store will replace the items or issue a refund. Refunds typically take 3-5 days. 
            Business stated that any unauthorized charges are taken seriously and all incidents are researched. Customers are able to contact the Corporate Customer Solutions Department who can then provide a receipt for the customer to file a dispute with their financial institution and/or local authorities.


            BBB will continue to monitor the business.

            See all additional business information

            Contact Information

            1000 S 2nd St

            PO Box 471

            Sunbury, PA 17801-3318

            Get Directions
            Visit Website
            (866) 999-9347

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            27 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 99

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Weis Markets Inc has 23 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1000 S 2nd St PO Box 471, Sunbury, PA 17801-3318
              BBB File Opened:
              11/10/1997
              Years in Business:
              99
              Business Started:
              12/18/1924
              Business Incorporated:
              12/18/1924
              Type of Entity:
              Corporation
              Business Management
              • Mr. Jonathan H Weis, Chairperson/CEO
              Contact Information

              Principal

              • Mr. Jonathan H Weis, Chairperson/CEO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              27 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/01/2023

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              On 7/30/23 brought in change to use in ******** or swap for cash. Had been told by cashier evening before okay after 6 p.m. Service counter hrs. Ass't manager "*****" refused all requests inc store gift card Have MS didn't want to put in $12 plus quarters in self-checkout machine. Refused. Had to do self. Called Weis customer service insensitive on follow up.hung up phone Resorted to using coins awsiting credit card replacement after accident & card loss. Regards store # *** ,Hawley PA Thank you.
              Read 26 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Joan M

              05/28/2024

              I purchased a top round roast on May 18, 2024 at the ****** store. It looked like a nice cut of meat, but when I unwrapped it and turned it over, about 90% was nothing but fat and gristle. I have sent a complaint to **** and they have not responded. My complaint is not about getting a refund, as I was not able to return it. My complaint is that piece of meat should have never been wrapped and put up for sale as a top round roast. This was diffidently a bait and switch. Weis markets should have better standards. I no longer trust their quality.*****************************************************************************

              Weis Markets Inc Response

              05/29/2024

              ****, Thank you for taking the time to write about your concerns and your experience with the Top Round roast you had purchased at our ******, ** location. I apologize for the experience you had with this product and that you've not received contact back regarding these concerns. How was your concern submitted so we can look further into that? Please send us an email to ****************************************** with how your initial concern was sent. I have relayed this information over to the ******, ** location so that they may review this information with their meat department!
              Read 7 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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