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Find a Location

The Boat Shop has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Boat Shop

      125 Boat Shop Road Tafton, PA 18464

    • The Boat Shop

      PO Box 223 Tafton, PA 18464-0223

    Business ProfileforThe Boat Shop

    Boat Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    The Boat Shop has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Boat Shop

        125 Boat Shop Road Tafton, PA 18464

      • The Boat Shop

        PO Box 223 Tafton, PA 18464-0223

      Location of This Business
      125 Boat Shop Road, Tafton, PA 18464
      BBB File Opened:
      6/21/2011
      Years in Business:
      48
      Business Started:
      1/1/1976
      Business Incorporated:
      6/2/1976
      Type of Entity:
      Corporation
      Business Management
      • Mr. Roy A. Finney, President
      Contact Information

      Principal

      • Mr. Roy A. Finney, President

      Customer Contact

      • Mr. Roy A. Finney, President
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/23/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      First week of May, 2021, I’d called about my **** ****** having problem, checked to ensure that it was within warranty period (warranty expires end of the month 2021). Got the wave runner in the shop within the time frame. Called many times for updates and I even had a friend physically go and check on status. I called many times and when I do get through, they give me the runaround. It’s been a year. The Boat Shop have my ********** for a year. I’ve been very patient up until a week ago: (May 14, 2022). They told me it was a vibration problem and said they need to hold it for few more days. I’d called again to follow up and they said they will call me back. It’s May 23, 2022. I’m still waiting for the call. They are holding my ********** hostage. They mentioned that they needed approval for ****** to cover the charges (approximately $5200 and change) and said if they don’t cover it I’ll be responsible for paying. My jaw literally dropped because aside for the lack of updates and return calls, not once did they mention anything of that. They keep telling my friend the my ********** is sitting in the queue to be looked at. I believe they are holding it hostage.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Danielle K

      1 star

      06/26/2023

      Never have your boat serviced here. We had our boat winterized and it has been a disaster since. There were scratches and foot prints all over the inside, treated our boat cover as a pad between the 2x4 and the floor. Total disrespect. Then botched a gel coat repair, it looks awful. There is white wax residue on all the black padding from the worst detail I've ever seen. Swirl marks and scratches from their buffer. A detail they owed us from the mess they left behind. I wish I would've just cleaned it myself. This is a very expensive boat and no one at the facility that works on them, has any respect. We had them unwinterize the boat and was told it was water tested, ready to go! We go out to surf, and there was water leaking into our rear compartment and not the ballast bag. We told them 3 separate times which valve was leaking. We brought it back, it was there 3 hours before we were told the part was not in stock. It was ordered and took 3 weeks to come in, when the factory said it was delivered within 5 days. Dropped our boat off, picked it up two days later. Go to surf, and the SAME valve is leaking. Come to find out they never replaced it. They replaced a separate valve in the center tank. NO COMMUNICATION. How was a boat water tested, at this point three times, and NO ONE SAW THIS LEAK!? Dropped the boat back off, picked it up about 2 hours later, and found that it was backed into a hill. Rear lower trailer wheels caked with grass and mud, and mud half way up our rudder. Was told the boat had jumped the chucks and ROLLED into the hill. Which is worse?! I will never return. Took our gorgeous, 100% working boat and made it look like garbage and broke it.

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