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ComplaintsforSciortino & Sons Hardwood Flooring, LLC
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Complaint Details
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Initial Complaint
01/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In June 2022 I contracted Sciortino & Sons Hardwood Flooring to replace my carpet with wood laminate flooring in 3 rooms and a hallway. The job was performed in July of 2022 and after running short of materials it was completed within the week. Approximately 3 to 4 months later 2 planks pulled apart from the thhers. I Tried contacting Mr ******************** and after numerous phone calls and e-mails he came to the house to access the problem. He said it was unusual but he had seen it in the past. He told me he had work scheduled in the area and would stop by my place to repair the problem. However, after repeated phone calls and e-mails I have not been able to contact him to schedule a repair time. Mr ******************** has a website, an office phone, a mobile phone, and an e-mails address. After contacting all these options I have not received a reply and you are my only recourse. All I want is for the problem to be resolved. If I have to retain another contractor, than I want Mr. ********** to pay for that. I contracted him in good faith and paid him as soon as thr job was done. When there was a problem he does not answer calls or e-mails. Thank you for your assistance in this matter.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.