ComplaintsforAsia Nail & Spa.
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Complaint Details
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Initial Complaint
11/28/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Ive been patronizing this business for years. I came in for a pedicure/refill on Wednesday, November 23 around 10:30 AM. I waited over three hours for my services and by the time *** sat down to do my nails, I had already been filed down with the electronic filer twice by two different people. *** proceeded to file my nails a fourth time, which resulted in her cutting right through my nail bed with the electric filer. I started bleeding while she applied pressure, apologized and continued to do the rest of my nails. She never stopped to wash her hands, never applied first aid, and continued my services as if it didn't happen. When I went to check out, I asked what discount she applied for injuring my finger. Not only did *** and her team refuse, to discount the service, they also charged me an additional four dollars for using my credit card vs cash to pay for my services. This is not the first time they've been overly aggressive with equipment causing injury, however it will be the last. Not only am I not returning to this business, I'm also calling OSHA due to the unsanitary practices.Initial Complaint
02/23/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Paid for a service that was supposed to last 2-4 weeks. It lasted 3 days. I called and told them what happened and they said to come in they would fix it, they tried charging me again for their mistakes
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.