ComplaintsforLe Jardin
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Complaint Details
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Initial Complaint
04/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I was given a $250 gift card from **** Day Spa and Salon a few years ago. After COVID hit I did not try to schedule a massage appointment until last week. I tried to schedule an appointment for a massage and found that they were permanently closed. I was never notified. After much research I found that Lords and Ladies was honoring their gift cards and when I called to schedule an appointment they told me I had passed their cut off date for honoring gift cards from ****. They did offer to give me $20 off on a future massage that I booked with them. So now I have no way to redeem the $250 gift card.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.