Business ProfileforCrystal Vision

I made an appointment to have an eye exam and purchase a special they were offering two pair of glasses I believe it was 79 dollars I had the exam and they directed me to pick out the type of frames that were allowed in the offer they had to be of a certain price range I picked out two I brought him to the front desk and then the person at the front desk started misleading me and saying oh you don't want regular glasses you just want these to read . she kept insisting saying I needed them just reading glasses . The young woman proceeded to place the order and charge me I believe it was $189 She would only take one pair of frames. out of frustration I finally paid for the glasses and left and on my way home I called back to speak to a manager to explain the situation and thought they could fix it I didn't get a manager I got an answering machine but I left a detailed message saying that I felt that was misled that I wanted the special . I never heard back from them then I got a call saying the glasses were ready for me to pick up I called them and told them what had happened. They asked me to come down. I came on a Monday they were closed. I left another message trying to resolve things because I didn't want to pick up the glasses because they wouldn't be any use to me. A long time passed they called me and wanted me to pick them up and explain the situation again this time my insisted on speaking to a manager who got very hostile to me and kept trying to put words in my mouth and I told her I didn't appreciate it and I just wanted her to send me a refund because I didn't feel like she was acting professional and I felt I was involved in a bait and switch issue at this business. It's been a few weeks now they have not sent me a refund checked, a call or letter. II told them I was going to contact the better Business bureau and even the Magistrate through an email I sent to their company I like to make mention that I am 53 yes old business owner.