ComplaintsforThe Fresh Grocer of Upper Darby
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Complaint Details
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Initial Complaint
03/17/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I went to the market on 3/17/23 and brought some food. When I got home and and put my food up I noticed some of my items were missing. I call the customer service to inform them and no one answered the phone. So on 3/17/23 I returned to the stores customers and informed them that I was missing 3 items. The lady gave my receipt to another person who took my receipt to security. Then I was approached by the lady and the security person. He in formed me I got all my bags. I informed him the items were not in my bag. The cashier had to stop and scan a 25lb bag of sugar I had to hold up from the shopping chart. I think she spun the bagging wheel and put my bag up after I left and the person behind me got my bag. I went to make corn beef specials and didnt have no coleslaw. I was missing a pound of buffalo chicken and a quarter pound of liverwurst.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
421 S 69th St
Upper Darby, PA 19082-4214
Business hours
Today,6:00 AM - 11:00 PM
MMonday | 6:00 AM - 11:00 PM |
---|---|
TTuesday | 6:00 AM - 11:00 PM |
WWednesday | 6:00 AM - 11:00 PM |
ThThursday | 6:00 AM - 11:00 PM |
FFriday | 6:00 AM - 11:00 PM |
SaSaturday | 6:00 AM - 11:00 PM |
SuSunday | 6:00 AM - 11:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.