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Business ProfileforKobold Watch Company
Current Alerts For This Business
On January 8, 2021 BBB corresponded with Kobold Watch Company regarding a pattern of complaints:
BBB files indicate this business has a pattern of complaints concerning Delivery and Customer Service issues. Consumers maintain they purchase a watch (to be shipped) or they return a watch for repairs via the manufacturer's warranty. Consumers indicate it has been greater than 5 months and they have not received delivery of their new watch or repaired watch. Additionally, consumers maintain they have an unsatisfactory customer service experience when interacting with the business as they fail to respond to calls or emails.
Kobold Watches has failed to respond to the BBB’s request to voluntarily address the pattern of complaint. BBB advises caution when deciding whether or not to conduct business with Kobold Watches based on the concerns outlined above.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 767 Leesburg Station, Volant, PA 16156
- BBB File Opened:
- 10/14/2015
- Alternate Business Name
- Kobold Trading Company
- Kobold Expedition Tools, LLC
- Business Management
- Mr. Michael Kobold, Founder/CEO
- Contact Information
Principal
- Mr. Michael Kobold, Founder/CEO
Customer Contact
- Mr. Michael Kobold, Founder/CEO
Customer Complaints
9 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/26/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
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