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ComplaintsforRadisson Hotel Sharon
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Complaint Details
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Initial Complaint
06/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer refuses to acknowledge and correct their billing and standards that were to present during our stay. There was a smell. It was not safe and their were some serious violations/ health concerns. The last day we stayed was quoted at 71.00. We were charged 141.00 Housekeeping was non existent. The television did not work. Internet service was not present. We were told it would be a 3 star hotel. It was barely half a star.Initial Complaint
04/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
04/01/2021 $144.86 I made a reservation for 04/01/2023 for a 1 night stay thru my Radison reward program at the rate of $144.86. I made this reservation due to a power outage during a 2 day wind storm. When my family and I arrived at the hotel for our stay, we were told that we needed to pay an additional $100.00 dollars. When questioned, I was told that it was "his hotel and he could charge whatever he wanted" I believe that he was taking advantage of the people who were having power outages. We decided not to stay at that rate and left. On 04/04/2023 $144.86 was deducted from my account for a no show. I clearly was not a no show and requested my money refunded. They state that the charge was reversed. 10 days later, I am still waiting for my refund.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.