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Find a Location

Palace Industries has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Palace Industries

      605 Louis Drive Suite 501 Warminster, PA 18974-2830

    • Palace Industries

      PO Box 826 Richboro, PA 18954-0826

    Business ProfileforPalace Industries

    Wholesale Industrial Products
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    A beacon of reliability in the safety equipment and clothing realm, Palace Industries stands proudly in Warminster, Pennsylvania. With a robust heritage of 17 years, our company has cemented its reputation in the industrial equipment and supplies sector. Our unwavering commitment to excellence is reflected in our comprehensive range of high-quality safety products, tailored to ensure the well-being of our clients across various industries. At Palace Industries, safeguarding your workforce is our top priority.

    Business Details

    This is a multi-location business.

    Find a Location

    Palace Industries has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Palace Industries

        605 Louis Drive Suite 501 Warminster, PA 18974-2830

      • Palace Industries

        PO Box 826 Richboro, PA 18954-0826

      Location of This Business
      605 Louis Drive Suite 501, Warminster, PA 18974-2830
      BBB File Opened:
      8/12/1992
      Years in Business:
      32
      Business Started:
      6/29/1992
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. Neil Weinraub, Owner
      Contact Information

      Principal

      • Mr. Neil Weinraub, Owner

      Customer Contact

      • Mr. Neil Weinraub, Owner
      Additional Contact Information

      Fax Numbers

      • (215) 442-5507
        Primary Fax

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/21/2023

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Almost identical to another complaint i see here on BBB. I received a random phone call from a Palace rep named ** who questioned me about our business glove needs. Of which I stated that we already have a national supplier for our gloves. They tried to push some "sample" gloves on me, which i did not want. Now weeks later, I received an invoice ($632) for 36 pairs of gloves that we did NOT receive. I called the customer service number and the guy argued with me that we DID receive them from *** (we only have 3 employees, so its extremely easy to know that we did not). Regardless, we did NOT order anything from this company, never agreed to anything (we don't conduct business without Purchase Orders anyhow). This guy on the other line was calling me a liar and said that he would drive to us to pick up the gloves, but i told him AGAIN that we did not have any gloves! He said he would talk with *** and figure it out, I told him that is fine but I am NOT paying this invoice. What a sad world we live in that someone would be this low of a human being to scam people like this. I never ordered from Palace, I never agreed to receive anything, I never agreed to do any business with them at all. Now calling about an invoice and I am called a liar?? This is bad business 100%. The invoice will not be paid, I have notified our legal department at corporate, and any further discussion can be directed to them.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alicia S

      1 star

      07/20/2022

      Salesman called and offered our Warehouse Manager said he wanted us to try their product and would send us 2 free boxes of gloves, which we received. This was followed by an invoice for $496.95. I called their Customer Service number to explain the situation and offer to return the gloves. Before I could finish a sentence the "Customer Service" rep interrupted me, was extremely aggressive and rude and was suggesting my Warehouse Manager was lying to me. I couldn't get a word in so I hung up. I will not be paying this invoice.

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