ComplaintsforCanvaca
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/11/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Order date Dec. 30, 2021 ***** * **** : Nike Jordan 1 Collection Poster A2: 16.5" x 23.4" (Cost $22.65) ***** * **** * Attack on Titan Scouts Poster A2: 16.5" x 23.4" (Cost $22.65) I expected to receive both posters on Jan 4th with 3 day shipping from date of purchase excluding holiday and weekend. Today is 1/11/2022 and I still have not received my order or notification that it was every shipped. I've made multiple efforts to contact the company to follow up with the status of my order via phone and email and I have yet to receive any sort of reply or update.Initial Complaint
01/06/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I ordered a poster on Dec 29th with free guaranteed 3 day shipping and it's now Jan 6 and I emailed the companies contact email and haven't received any words there, I called the contact number and a regular guy named John said leave a voicemail like a personal phone number!!!! then I get a text from the number stating I need to confirm my address in order to ship my package, I clicked the link and it's a phishing text message that took me to an scammer website asking if I want a free Iphone. I'm so upset and I want this resolved! I will be calling my bank and getting my money back hopefully !!!! this site is a scam, it looks very legit but STAY FAR AWAY
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This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.