ComplaintsforBeltzville Manor Marine
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Complaint Details
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Initial Complaint
08/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased used pontoon boat & trailer 3/25/2021 from this business. Cost breakdown: $3800 for boat, $1200 for the trailer. When got home cleaned up boat, ordered new seats etc. to get ready to take out on water. First trip out was on 6/27/21 to a local lake. Only spent about 2 1/2 hours on the water, got ready to leave, after pulling boat out of the water, in the parking we noticed a lot of water was gushing out of the pontoon logs onto the gravel. Upon investigating found several holes in both logs. This was something that was NOT brought to our attention upon purchase. If we would have stayed out longer on the lake the boat would have went down, with us on it. We contacted the dealer, he didn't really want to help us resolve the issue. He offered to sell us yet another boat just for the use of the logs. That boat was not useable either and those logs would not fit our current boat. (we have pictures if needed of holes). Tried to get logs fixed, they are beyond being fixed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.