ComplaintsforPrecision Overhead Garage Door Service
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Complaint Details
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Initial Complaint
12/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have requested for a Garage Door replacement from Precision Door and provided an estimate. There are 2 parts to the replacement. The Garage Door Panels with assembly itself and then Window inserts for the top Panel in the garage door. I was told that since the window inserts need to comply with my HOA rules, they dod not have them in stock and would order them and will comeback and install them in a week time. But it has been 3 months since the Garage door replaced and the Company does not respond to finishing the job and do not provide a date for the completion of the job. I have paid for the job in full and i need BBB help to get Precision Door to complete the job for which they are paid in full already.Business response
12/12/2022
The complaint is accurate. The job was unfinished as we were waiting for window inserts to complete the job. The inserts were installed on **. ********'s door and full refund for the door was given.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.