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Find a Location

Green Lawn Fertilizing has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Green Lawn Fertilizing

      1004 Saunders Ln West Chester, PA 19380-4218

      BBB Accredited Business
    • Green Lawn Fertilizing

      6363 Winside Dr Bethlehem, PA 18017

      BBB Accredited Business
    • Green Lawn Fertilizing

      1370 Reading Rd Bowmansville, PA 17507

      BBB Accredited Business

    Business ProfileforGreen Lawn Fertilizing

    Fertilizer
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.14/5stars

    Average of 64 Customer Reviews

    Customer Complaints

    49 complaints closed in last 3 years

    34 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/17/2013

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    a full service Lawn Care Provider in the PA, NJ, and DE tri-state area. They offer several Lawn Care Programs.

    Business Details

    This is a multi-location business.

    Find a Location

    Green Lawn Fertilizing has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Green Lawn Fertilizing

        1004 Saunders Ln West Chester, PA 19380-4218

        BBB Accredited Business
      • Green Lawn Fertilizing

        6363 Winside Dr Bethlehem, PA 18017

        BBB Accredited Business
      • Green Lawn Fertilizing

        1370 Reading Rd Bowmansville, PA 17507

        BBB Accredited Business
      Location of This Business
      1004 Saunders Ln, West Chester, PA 19380-4218
      BBB File Opened:
      6/30/2006
      Years in Business:
      20
      Business Started:
      1/1/2004
      Business Started Locally:
      2/19/2002
      Business Incorporated:
      12/16/2002
      Accredited Since:
      5/17/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of BU7694 for this business, issued by Pennsylvania Department of Agriculture-PA

      These agencies may include:

      Pennsylvania Department of Agriculture-PA

      2301 North Cameron St

      Harrisburg PA 17110

      (717) 787-4737

      http://www.paplants.state.pa.us/index.aspx

      Type of Entity:
      Limited Liability Company (LLC)
      Related Businesses
      Business Management
      • Mr. Matthew Jesson, President/Owner
      • Mr. Tom Knopsnyder, General Manager
      • Ms. KellyAnne Zynn, Office Manager
      • Mr. Alex Wolfingtown, Vice President of Sales
      • Mr. Ben Schloss, Marketing Manager
      Contact Information

      Principal

      • Mr. Matthew Jesson, President/Owner
      • Mr. Ben Schloss, Marketing Manager

      Customer Contact

      • Mr. Matthew Jesson, President/Owner
      • Mr. Ben Schloss, Marketing Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      49 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      In September I signed up for a program with Green Lawn and the sales guy stated it did not auto renew. They applied their winter treatment program and I was not happy with the results. I received an e-mail on November 16th stating that my service would auto renew and I was perplexed as it was not supposed to. I called in November to cancel service as I was not happy with it. The girl I spoke to said they have a 100% satisfaction guarantee and they would come back out and reapply but they had to keep my account open in order to provide this. Sometime in the spring a person came to my door to apply something. I asked him if this was part of the 100% satisfaction and free. He said he wasn't sure and would go back and check as I did not want him doing anything else. A few weeks later someone had come while we were not home and applied a treatment and left a bill on the door and it was zero dollars. A few week later someone else came and applied a treatment and then I had a bill. I called to ask why I was being charged as I called to cancel and this should be part of the 100% guarantee. They said it was not and it was the auto renew for spring treatment. I stated how I called to cancel in November and I did not ask for this Spring treatment to be done. They refuse to remove the balance. I cancelled service and I even turned them away when I was home stating I don't want it unless it is part of the 100% guarantee. I should not be responsible for their mistakes or their system keeping me active when I cancelled service. I would like the $65 and change removed from my account and the account closed.
      Read More

      Customer Reviews

      64 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Minerva G

      1 star

      06/17/2024

      I have called three times to want to speak to a supervisor and their customer service people do alot of apologizing and there is no person to contact, speak to and because I have paid for the service in full I feel I have no choice but to finish out the season with this company. We were so elated when we got "J", an employee that was meticulous, thoughtful, mindful and always did a great job. Now the company is sending other technicians that do not do the service well and we can't do anything about it. We have expressed our concerns and all we getting is"their policies" explained to us. We asked if we can have the ***** for every service and they told us "they would tried to do that but it depends on this work schedule, vacation, time off, etc". We even were told that in two weeks that "J" would be coming. As usual they say one thing and do another. Last week I got an email that another technician was coming, they never showed and now I get another email today that "L" is coming to do the service. I've never known a company that didn't live up to what they advertise versus what they really do. How can we get a person to respond to our concerns when they have a "generic customer service department" that does alot of apologizing and alot of not listening. I am so disappointed in this company, I even paid for extra services and we don't know if it's being done correctly because we could see that "J" did a great job (through our cameras) and when they send other technicians they are not doing the service well.

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