Business ProfileforUniversal 1 Repair Inc.

IF I COULD GIVE THIS COMPANY A MINUS REVIEW I WOULD!DO NOT! NOT! NOT! NOT!NOT! NOT! NOT! NOT! NOT! LET THEM IN YOUR PROPERTY THEY ARE DISHONEST AND UNPROFESSIONAL!!!!I Had a claim through American Home Shield to repair an oven in an investment property I own and they came out and said they would order parts and be back. After a while when I didn't hear from them, I called the warranty company to find out when the parts would be in, and was told that the claim had been denied because this company told them that there were roaches on some control membrane on the oven that shorted it out, and that that the claim would not be covered. I called Universal 1 office to find out what that was all about, and the person that answered was VERY VERY VERY RUDE and tried to degrade me by saying "Mam, you had not 1, but 4 roaches on the oven so the repair will not be covered" Absurd!I requested a 2nd opinion from AHS after I read their review on line and noticed that they had a pattern of sending in ridiculous, untruthful, reasons for AHS to deny customer claims. American Home Shield was about to send out KN repairs, but after reading other reviews on line , I learnt that they are a sister company to Universal 1, so they probably share notes and would probably put in the same lying diagnosis that Universal 1 previously came up with! I asked for another company to go out instead of KN, and eventually got the oven fixed without any of the drama above that Universal 1 put me through!!!!! Do not allow them to go into your property! Their ammo is : They just want money from AHS for the initial visit, but will give AHS some bogus reason why they should deny your claim, so they won't have to actually come back and actually do the work to solve your problem!!! SO VERY SAD THAT COMPANIES LIKE THIS CAN LAST THIS LONG DOING THE SAME THING!!