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Find a Location

Sanbury Construction has 1 locations, listed below.

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    Business ProfileforSanbury Construction

    General Contractor

    Additional business information

    Additional Info:
    The BBB investigated this company due to the type of complaints filed against it by consumers.  The BBB also conducted a review of major search engines and found several review sites which confirmed similar conduct by the company in reviews filed on review sites.
    The Better Business Bureau contacted the company due to consumer complaints alleging that they paid for repairs, but after the business completed the repairs they still had issues. Consumers state they contact the business yet the business does not return to correct the issues. Some consumers alleged the job was never completed nor were they given a refund. 
    The BBB requested a response on what may have been the cause and any remedies planned.  As of March 21,2024 the business has not responded to the BBB. The BBB will continue to monitor this business.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2213 Quarry Dr Ste B001, West Lawn, PA 19609-1168
    BBB File Opened:
    7/16/2021
    Business Management
    • Mr. Manual Sanchez, Owner
    Contact Information

    Principal

    • Mr. Manual Sanchez, Owner

    Customer Contact

    • Mr. Manual Sanchez, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Sanbury Construction was hired to remodel our basement at our home in April, 2022. ***************************, owner, provided a signed contract where he specifically indicated the following: Sanbury will:-Provide a $1,000,000 Insurance certificate with home owner (*********************) as the certificate holder -Provide contractor license #****** -Provide a 10yr workmanship warranty for service on project -Begin 4-6 weeks from signing of project and approval of zoning and building permits -Complete project ***** days from signing of project -Apply for and secure all zoning building permits ****** never provided or completed any of the listed items above. The project started in April and finished in September. ****** never hired licensed plumbers or electricians and the plumbing work was done incorrectly. Unfortunately, we can't use the newly installed shower as it floods the basement. When confronted with all the errors, ****** sent a text stating he had contracted and "paid" ****** to fix the plumbing issues in the basement. They were scheduled to come out on October 23rd. ****** and the plumber never showed up and neither have reached out since. We hired law firm *************************************************** to send a letter to have Sanbury honor its warranty and correct the improper work at the property. They never responded to both letters the attorneys sent and per the attorney it would cost just as much what we paid Sanbury to proceed with a lawsuit. If we go to trial and are granted the judgement, there is still no guarantee that Sanbury will reimburse us for the damages done or return to finish the job properly. It's a lose - lose situation. We paid Sanbury a total of $48,338.00. Sanbury's new work address is: *******************************************************************. This situation has caused tremendous heartache and stress. Our hope is that this business is reported and dealt with accordingly so that no one else suffers at the hands of ****************************We thank and appreciate you in reviewing this matter.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jose S

    1 star

    06/27/2023

    Be careful. I hired Manuel Sanchez from Sanbury construction to do a job and he stole my deposit.

    Local BBB

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