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Find a Location

Resolve Services has 1 locations, listed below.

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    Business ProfileforResolve Services

    Home Improvement

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    685 Bedford Rd, West Middlesex, PA 16150
    BBB File Opened:
    1/17/2021
    Business Management
    • Mr. Bennett Taylor, Co-Owner
    Contact Information

    Principal

    • Mr. Bennett Taylor, Co-Owner

    Customer Contact

    • Mr. Bennett Taylor, Co-Owner

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2022

    Resolve Services had been sent by the home warranty company to put in a new heating system. Initially I had thought they did a good job. About a month later the furnace fried. I called Resolve Services 8 times and left 3 or 4 messages. No calls or messages were ever returned. It was single digits outside and we had no heat. I had to contact another company to come in and fix the issues that Resolve caused. The parts were covered under warranty, but we have to pay this other company for the labor since they were not the company that put the furnace in. If Resolve had come out to fix it, we would not have had to pay anything. We have not been billed by the other company yet (they just finished the work on Thursday, 2/10/22. When we are billed, we can provide the invoice for records.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James R

    5 stars

    07/19/2023

    A couple of days ago I ceased to get any air flowing through my vents. The A/C was running but the blower wasn't blowing any air. I called a **** company that I normally use and left two messages with them without a return response from them. I searched the area for other **** companies and found Resolve Services. I made the call and left a message giving my information. The next day I received a return call from Resolve. I spoke with ***** and then explained my situation to him. He asked if I was available in 20 minutes. Of course I said yes. He arrived in less than 20 minutes as I was a little surprised to see him recalling that he had actually installed my water heater several years back through a different company. At the time he was the only one who would come out during weekend off hours. He was very considerate, friendly and was able to diagnose the problem and complete the repair in less than 10 minutes. The A/C is back on and the cost for the repair was very reasonable. I am completely satisfied with his work and his response time in addressing my issues. I did notice that many of the **** companies take their vacation during the summer months and often enough they are without a scheduler and service tech. ***** not only was the service tech but was also managing the phone. I will be using them again in the future if problems arise.Thanks again *****!

    Local BBB

    Better Business Bureau of Western Pennsylvania

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