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ComplaintsforMarlboro Place Apartments
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/08/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This company is running a scam on people. The property manager, who has no management background, is harassing and scamming people out of their money. When signing up for the place, the property manager will yes, yes, you to death about everything and anything. Then harasses and threatens the tenant with eviction. She makes up leases as she goes, to show you are in violation. The property owners need to be made aware of the type of person they have running their company, because she is unprofessional and I am out $1600, because of it.Business response
08/10/2022
Dear ******************,I received you letter in the mail concerning the complaint made by **. *********************. She didn't receive any of her security deposit back because she owed 2 months rent plus late fees equaling 1700.00.She was evicted based on her renting under false pretenses. She rented the apartment but instead of her residing there she moved her daughter and 2 children into a studio sized apartment which is against the occupancy laws in Wilkes-Barre.She and her daughter made numerous threats towards me. A police report was filed.Any questions please feel free to call me or send me an email.Thank you for your attention in this matter.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.