Business ProfileforFuture Solutions Fence and Outdoors

My job was for an L-shaped fence with gate and two additional gates in my back yard as a pool enclosure. -The start of the job was June 13th ,2022 and the Job was finished June 16th 20022. -The price of the job was $6,218.47, which was paid in full two days after completion. -About a week after the completion and after a rainstorm it was noted that the fence post were rising or sinking into the soil, it was noted the fence post could be easily pulled out of the ground by hand. (The contract called for all post to be set in concrete add stability ...This was not done while setting the fence ). We called Future solutions to rectify this matter, within a week of the install and they promised to send a man to rectify the problem ,but that it would take awhile. By August 15ty we had heard nothing so we called again, they stated they would have some sent out by September. Today 8/26/22. I received a call at 7:25 a.m from a Stephen A**** , telling me he was on his way to come look at the fence issue, I was on my way to work at 8:00 a.m and I told him this would not be possible(This appointment was not pre- arranged and this was the first called I had received from any agent of FUTURE SOLUTIONS.) When we called back later to reschedule we were told it would be 3-4 weeks ,since we did not accept the unscheduled 7:25 a.m appointment call ....THIS IS ABSURD and poor business practice. Also of note, the contract called for removal of all debris from the existing fence. During. recent landscaping, a great deal of concrete from the original fence was found secreted under our trees and bushes which had to be removed at our expense. We have all contracts and e-mails to support this claim if needed