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Find a Location

Smart Touch Energy has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSmart Touch Energy

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/18/2016

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Home Fuel Delivery, Heating Oil, Propane, Oil Burner Cleaning Services, A/C Tune-Up Services, Commercial Heating Oil Delivery

    Business Details

    Location of This Business
    415 Norway St, York, PA 17403-2531
    BBB File Opened:
    10/17/2016
    Years in Business:
    9
    Business Started:
    4/1/2015
    Business Incorporated:
    4/1/2015
    Accredited Since:
    10/18/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA HIC 006911 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 10/5/2024.

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    BBB records show a license number of Utility Code: 1121818 for this business, issued by Public Utility Commission (PUC)-PA

    These agencies may include:

    Public Utility Commission (PUC)-PA

    Keystone Bldg., 400 North Street

    Harrisburg PA 17120

    (717) 783-7349

    Fax: (717) 7875813

    http://www.puc.state.pa.us

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Click Energy, LLC
    Business Management
    • Mr. Peter A Clifford, Vice President of Business Development
    • Mr. Ben Shipley, Manager
    Contact Information

    Principal

    • Mr. Peter A Clifford, Vice President of Business Development
    • Mr. Ben Shipley, Manager

    Customer Contact

    • Mr. Peter A Clifford, Vice President of Business Development
    • Mr. Ben Shipley, Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/17/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    the nature of the dispute is as follows: my husband and I are seniors and live inRaymond maine. For the past 5 months I have been ill- 2 hospitalizations and I cannot work at my private practice speech pathology job. The town of Raymond, Maine accepted us, based on income into their oil program. On Jan 29, 2023 we paid for oil upfront from Smart Touch oil and recieved 100 gallons of oil. On 02/06/2023, our application with the town was accepted and we were told that the town would pay for this delivery of oil with Smart touch and that Smart Touch would reinburse us or give us a credit for the 100 gallons of oil. Smart Touch REFUSED to do this!!! They would not offer me a credit and let the town program pay for this past delivery so my husband and I, senior citizens in Maine who have lived in Raymond Maine since 1979 and, for the first time ever, are in need of fuel assistance which the town said we qualified for, are being told by your company that they will not give us fuel credit or reinburse us when the town pays them!! This is senior discrimination and downright wrong business practice. The total amount under quesstion is 409.90. ***** * ********* M.S. ******* ** ***** **** **** Raymond Maine ***** *** *** **** or *******@***.com. The town of Raymond's phone number is *** *** **** ask for ***** ********** or ***** ******** or email the town to receive confirmation of the program we have been accepted into. *****
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patricia L.

    5 stars

    11/12/2023

    Easy to check current price and order online. I've ordered and received oil delivery 3 times without any problems. Best price in my area. i've saved at least $500 compared to my previous supplier. Oil was delivered by well-known supplier. Very satisfied customer here!

    Smart Touch Energy Response

    11/13/2023

    Thank you for the review, Patricia. We're happy that you're happy!

    Local BBB

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