Business ProfileforPredix Property Management

Predix was good until a new person came in to manage our property. She has nickel and dined us every chance she gets. They rented out our apartment and still charged us the last months rent. My fault was also that I signed for 2 key FOBs in anticipation of actually receiving them. Now they cannot tell us the serial numbers they assigned to us since we never actually received them. I would have loved to write a good review but I would like people to be warned it’s only about money with Janea. Also note they are not BBB certified.

Predix Property Management has reviewed Misty S********* review. This is a response to her concerns. We have every tenant sign for the keys, door fobs, remotes etc, they receive from our office the day the move into their apartment/home. We only have tenants sign for the items they receive that day. We do NOT have anyone sign for items they do not receive. If we provide items to them at a later date, we have them sign a new form on that date. This is our company policy. I personally prepared the items for Misty's key pick up and wrote up the form. Misty Shoemaker signed for 2 door fobs, 2 apartment keys, and 2 gate remotes on 9/13/21 when she moved in. When the tenant returned their keys upon move out on 9/26/23, she failed to return 2 door fobs and 1 gate remote. Therefore, the tenant was charged for these missing items. We unfortunately cannot help if a tenant does not return the items. We did reach out to her to see if she had them to return and give her the opportunity to return them before being charged. She then told us she never received the 2 door fobs & the gate remote they did not have any longer, so we had to charge her account. We also supplied her with a copy of her signature on the original key receipt form. She still said she did not receive them. We explained to her that her building location does not have assigned door fob serial #'s but we account for individual fobs. Either way, there were 2 fobs not turned in and missing from what she originally received & signed for on 9/13/21. We have tenants sign for keys upon receipt specifically so there is an accountable record of items received at the move in and can be referred back to upon move out for a reference and documentation. We would be happy to provide copies of the documents to show the keys were received by the tenant and Misty's signature to show she signed for these items on 9/13/21. We absolutely would not bill a tenant for items if there were any questions about them receiving the items. This is the entire reason we require a signature when a tenant picks up keys. Again, we do not have tenants sign for keys or any other items they are not getting that day. Operations Manager / Monique P*****