Business ProfileforLeak No More , Inc.

I contacted the contractor for a leaking roof for repair around October 13th 2022. They came out for the inspection, stated they would come that Saturday to do the job only if the invoice total was paid before then. They were quick with getting the invoice to me to pay and I did so using my ******** card in the amount of $3412. Saturday came, they didn't show up nor call. Sunday came around and I sent out a text message to ***** from the roofing company at ************ and asked for an update since they no called no showed and she stated that due to the weather they couldn't come out (low wind). ***** then proceeded to tell me that they'd come on Monday, Monday came around and when I called she stated Wednesday. Wednesday came around and again no call no show. I attempted to reach out with no luck so I continued to reach out and contact other contractors because I really needed the job done. The other places I contacted stated they'd only require a small deposit and the rest would be due at the end of the job. So I contacted my ******** card customer service to dispute the charge since no one was getting back to me. Some time goes by as I'm waiting for the dispute to clear so I may proceed with another contractor since most of them were booking months out I find out they submitted some documents to ******** yet my roof was never done. Not once have they explained any of their policies. Nowhere on the site is anything about policies and I never signed a contract. They told ******** that I needed to fire them in writing so I did via text and email. I've emailed them numerous times with no response and the only contact I have is with ***** via text. I called again March 9th and spoke with the owner I believe, he stated he'd call back on Friday to see about the refund as I requested a cashier's or certified check. I've made contact again and was told I'd receive an update and they have failed to communicate with me once again.