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          Find a Location

          Smoker's Outlet Online, Inc has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Smoker's Outlet Online, Inc

              4585 W Market St York, PA 17408-6111

            • Smoker's Outlet Online, Inc

              1100 Mount Rose Ave York, PA 17403-2902

            • Smoker's Outlet Online, Inc

              1636 W Market St York, PA 17404-5417

            • Smoker's Outlet Online, Inc

              153 Glen Dr Manchester, PA 17345-1336

            • Smoker's Outlet Online, Inc

              824 York St Hanover, PA 17331-3436

            Business ProfileSmoker's Outlet Online, Inc

            Tobacco Store
            Multi Location Business

            Contact Information

            4585 W Market St

            York, PA 17408-6111

            Get Directions
            Visit Website
            Email this Business
            (888) 802-2354

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Smoker's Outlet Online, Inc has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Smoker's Outlet Online, Inc

                4585 W Market St York, PA 17408-6111

              • Smoker's Outlet Online, Inc

                1100 Mount Rose Ave York, PA 17403-2902

              • Smoker's Outlet Online, Inc

                1636 W Market St York, PA 17404-5417

              • Smoker's Outlet Online, Inc

                153 Glen Dr Manchester, PA 17345-1336

              • Smoker's Outlet Online, Inc

                824 York St Hanover, PA 17331-3436

              Location of This Business
              4585 W Market St, York, PA 17408-6111
              Email this Business
              BBB File Opened:
              12/30/2013
              Years in Business:
              23
              Business Started:
              1/1/2001
              Business Started Locally:
              1/1/2001
              Business Incorporated:
              1/1/2001
              Type of Entity:
              Corporation
              Business Management
              • Mr. Fredrick Fogelman, President
              Contact Information

              Principal

              • Mr. Fredrick Fogelman, President
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/14/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              The business sent me a discount code for a free air freshener with a purchase but their site wasn't working properly and would not let me enter the discount code. Instead, I placed the order and emailed them within 10 minutes asking if they could ship the air freshener out with the rest of my order, which didn't happen. I never even got a response and when I called, I was told they wouldn't honor the air freshener that was promised and if I wanted one, I would have to place another order.
              Read More
              Read 5 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              john s

              10/18/2022

              Ordered from smokersoutletonline.com several times, I always use a virtual credit card for online merchants, this last time I ordered was a couple weeks ago, and yesterday, my credit card company contacted me and let me know that the card used to make my purchase with them has been used to make purchases at other vendors, a virtual card is a card that has a different number for each merchant, and then a hour later it was used again at another merchant, I contacted smokersoutletonline.com and told them about this by email, and asked them to contact me, they just refuse to reply to my message, so it looks like the whole company is in on the theft and fraud, if you order from them you need to watch your card charges, as your card number will be stolen by them. my credit card company has reported the theft to the authorities as they have proof that they are the only company that has that specific card number.

              Smoker's Outlet Online, Inc Response

              10/19/2022

              Customer sent us his email on Oct 17. We responded and addressed his concerns in less than 24 hours. A follow up email was sent to the customer on Oct 19 regarding the activity he was seeing on his card. We are a very reputable company, in business for 25 years and have over 200k customers.

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

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