1 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Susan J
5 stars09/07/2022
We inherited our pool in a home purchase. It was in complete disarray. *** came and looked at it in October (2021) and gave us a bid to completely restore it. Although expensive, his crew, ****, ****, ***** and ***** did a wonderful job chipping out all the loose gunite and beautifully tiling it. They fixed broken pipes and installed a new pump and skimmers. They taught us how to care for our pool and provided us with the chemicals to start us off. *** was available for all questions that the crew could not answer but they were extremely knowledgeable themselves. *** came over as needed. The office staff at the shop was also very friendly and helpful with scheduling and finances. We did have to wait past our scheduled start date. But at the end of the day, they spent extra time on our job due to unforeseen problems. Our pool is done and beautiful (August 2022)
The Pool Doctor of Rhode Island Response
09/11/2022
Thank you, *****! We truly appreciate your reviews (you are our very first client that has taken the time to write a review on yelp and BBB!) Please reach out to us for ANY of your swimming pool needs. We are super psyched that you love the work!
Customer Review Rating
Average of 1 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.