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          Jacks TV Computer & HiFi Repair has 1 locations, listed below.

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            Business ProfileJacks TV Computer & HiFi Repair

            TV and Radio Repair

            Contact Information

            1020 Pontiac Ave

            Cranston, RI 02920-7906

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            Email this Business
            (401) 383-2280

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Jack's TV Computer & HiFi specializes in repair of TV's, computers and stereo receivers.  The business services also include software installation, internal hardware repairs, computer repairs and upgrades. The business also sells refurbished TV's and electronics.

            Business Details

            Location of This Business
            1020 Pontiac Ave, Cranston, RI 02920-7906
            Email this Business
            BBB File Opened:
            10/17/2019
            Years in Business:
            7
            Business Started:
            1/1/2017
            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            3
            Alternate Business Name
            • Jack's TV Computer & HiFi
            • Jack's TV & Hi-Fi Service
            Business Management
            • Mr. John Zawatski, Owner
            Contact Information

            Principal

            • Mr. John Zawatski, Owner

            Customer Contact

            • Mr. John Zawatski, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/13/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            i reached out to this business to repair my tv on 8/30/2022, they came out to do a consult and stated they could repair my television for ******. He charged me $85 service fee for just coming out to look at the Tv and then stated that he needed to order the part which would cost me $149 in addition to the $85 i had to pay. I paid a total of $234 on 9/1/2022. They stated the part will take 1 week to come in. 1 week passed and i reached out to inquire and was told the part had not come in. Since 9/14/2022 I've been calling weekly about when the part would arrive and they kept giving me the run around. I went to the business in person on 10/13/2022 to inquire and was told that they had spoken to me and let me know that the part had been mailed and they did not have a technician that could come out to repair my TV and i would have to repair myself. I never had such conversation with them. I then asked for a tracking number for the part the supposedly mailed and they could not find it, and i have also not received a the part. they stated they would call me with the tracking number and they also have not done that. I looked them up on ****** and saw the reviews and they were all bad reviews stating this company scams people and steals there money. I am reporting this business and asking for my money back- $149.00. i tried to call them all day today to request a refund and no answer.
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            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            Start a Review

            Most Recent Customer Review

            Daisy C.

            02/23/2023

            I dropped my TV off back in May 2022. Needed the led lights replaced. Paid $100 deposit and was told it'd be done in couple of weeks. Couple weeks go by and no call. I called and was told parts are taking awhile to come in. It would be another couple of weeks. Fast forward to end of July. Still no call. Again I call and was told parts still didn't come in. Fast forward to Septmeber still no call and was told the same thing yet again. Fast forward to end of January I call and he didn't remember me and couldn't find my name in his system. Thankfully I saved the deposit slip and gave him invoice number. He said the tv was there. I said I wanted to pick it up as it was when I dropped it off. My wife went by couple days later to pick up and miraculously it was "fixed". Charged another $130. Took tv home and all along the edges there's dark shadows. Something that wasn't there before. You could even see the guys fingerprints inside the screen. I called and he said to drop it back off and he'd take a look. I decided not to after reading most of his reviews and not wanting to wait almost another year to fix the problem. Needless to say money wasted and I wouldn't recommend bringing your TV here. I did take it to another guy and he said whoever did the work did a hack job and I was over charged. ****** learned. Read reviews before going places.
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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