ComplaintsforTak Auto Service, Inc.
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Complaint Details
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Initial Complaint
06/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Brought vehicle to Tak auto on 3/22/23 to have engine replaced. Went to pick vehicle up brought home then on 4/8/23 started car to move it and notice major oil leak and car smoking very bad. 4/10/23 went back to *** auto explained situation to ***** (owner) and stated he will have to check w the person he bought engine from. 4/14/23 went back to Tak auto at 4:10pm closed. 4/17/23 went back to tak auto ***** stated that his friend would not cover engine. Also stated that ***** tak auto stated that he is not responsible either. We informed him someone has to make hood on the engine as we have paperwork. Went back to tak auto on 5/9/23 brought car back for serpentine belt and recharge ac $248.51 once again stated to wife that he is not responsible for changing engine - 5/12/23 went to tak closed car is smoking can not drive - sell - or register 5/15/23 went back to tak auto informed ***** need resolved. Want info on where he purchased engine. 6/1/23 went to ******** and spoke to person where the engine came from and stated that ***** just spoke to him 3 wks ago about this and ***** needs to take it up w them as he purchased it. 6/8/23 spoke w ***** stated he will call them to take care of it. 6/12 spoke w ***** stated that he is waiting a bit to call them back. 6/14/23 spoke w ***** he stated he made need a video of the car smoking so I stated I will bring the car so he can video and he stated that he has no room There has been so many excuses and no resolution. This has cost me $3770.51 on a car that is uselessBusiness response
08/02/2023
See attached response
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.