Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Not BBB accredited

Additional Information for Alex and Ani, LLC

View full profile

This is a multi-location business.

Find a Location

Alex and Ani, LLC has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Alex and Ani, LLC

      10 Briggs Dr E Greenwich, RI 02818-1555

    • Alex and Ani, LLC

      2050 Ponce Byp Mercedita, PR 00716-1911

    • Alex and Ani, LLC

      1668 E Buena Vista Dr Ste 1Q Orlando, FL 32830-8527

    • Alex and Ani

      3645 Las Vegas Blvd S STE 400 Las Vegas, NV 89109

    • Alex and Ani, LLC

      5757 Wayne Newton Blvd C-Gates / D-Gates Las Vegas, NV 89111-8037

    Headquarters
    10 Briggs Dr, E Greenwich, RI 02818-1555
    BBB File Opened:
    11/19/2009
    Years in Business:
    20
    Business Started:
    10/23/2003
    Business Incorporated:
    10/23/2003
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    500
    Business Management
    • Ms. Kat Szymanski, Senior Manager
    Contact Information

    Customer Contact

    • Ms. Kat Szymanski, Senior Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Serving Area
    • Essex County, MA
    • Middlesex County, MA
    • Norfolk County, MA
    • Providence County, RI
    Products and Services
    Bracelets, Necklaces, Earrings, Rings, Candles, Beauty, Small leather goods
    Payment Methods
    • Cash
    • American Express
    • Discover
    • MasterCard
    • Visa
    Refund and Exchange Policy
    • The business states if you are not completely satisfied with the energy of your purchase, it may be returned within 30 days of the order delivery date. The returned item must be unworn and accompanied by the attached UPC label. If the item is returned without the UPC label, a website merchandise credit will be issued. Returns must be shipped back with a Merchandise Return Label.
       
      Please visit our Shipping and Returns page at www.alexandani.com  to obtain a label.
       
      All refunds will be credited for the original amount paid, less shipping fees, except in the case of a defective item or incorrect shipment.  Website orders cannot be refunded in Alex and Ani retail stores; they may however, be exchanged in Alex and Ani retail stores for merchandise or in-store credit.
       
      For additional information, please visit www.alexandani.com or contact Alex and Ani Customer Service at 1-800-725-7822.

      Alex and Ani does not offer exchanges at this time.
    Business Categories
    Jewelry Stores, Precious Stones

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.