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Find a Location

Elmwood Auto Group, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforElmwood Auto Group, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    625 Taunton Ave, E Providence, RI 02914-1614
    BBB File Opened:
    6/1/1962
    Years in Business:
    62
    Business Started:
    1/1/1962
    Business Incorporated:
    7/8/1987
    Type of Entity:
    Corporation
    Number of Employees:
    55
    Alternate Business Name
    • Elmwood Chrysler Dodge Jeep RAM
    Hours of Operation

    Primary

    M:
    8:30 AM - 8:00 PM
    T:
    8:30 AM - 8:00 PM
    W:
    8:30 AM - 8:00 PM
    Th:
    8:30 AM - 8:00 PM
    F:
    8:30 AM - 6:00 PM
    Sa:
    8:30 AM - 5:00 PM
    Su:
    11:30 AM - 4:00 PM
    Business Management
    • Mr. Jay L'Archevesque, President
    Contact Information

    Principal

    • Mr. Jay L'Archevesque, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased my 2016 **** 500c in 2022. I purchased an extended warranty. I have had several issues that was not covered. my trunk would not open for almost a yr they ordered the part which also took almost a year to come in. They get the part replace it they triggered all these electrical issues which they have had my car for a month still not fixed. I had to argue to get a courtesy car which they only gave to me for 12 days. ***** was given the car to fix issue not resolved they want me to pay 270 to have them see what is wrong and go from there which they say is electrical and warranty does not cover. I demanded it be returned to me and they did it is worse than what i gave to them,. They did not put the face plate back on, screws left on the floor. I cant use my radio asking me for a security code which i dont and never had. I am truly disgusted with Elmwood auto group and Tasca. They said when i am ready to fix it to call them to set up an appointment. Every time they had my car it got worse and worse, more issues. I have had to miss work. I do not know what to do. I am so frustrated and my vehicle is a mess. this is not my fault the stress this has caused me is enormous. they just keep telling me there is nothing they can do and when im ready to call them
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Taylor H.

    1 star

    11/16/2021

    My wife and I were given a quote for a vehicle over the phone and on a pdf that was texted to us. When we asked if we could put a deposit down over the phone at that price we were told we would have to come in person to the dealership. We then drove two hours from ************* to their dealership in ************ and when we got there we were told it would cost $2000 more than what they quoted us.A bunch of scumbags.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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