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Find a Location

Stateline Nissan has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforStateline Nissan

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/23/2019

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Stateline Nissan is a new and used automobile dealer.  The business services include, but are not limited to new parts, services and much more.

    Business Details

    Location of This Business
    845 Taunton Ave, E Providence, RI 02914-1614
    BBB File Opened:
    12/22/2016
    Years in Business:
    8
    Business Started:
    4/28/2016
    Business Incorporated:
    4/28/2016
    Accredited Since:
    10/23/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    41
    Alternate Business Name
    • LJE Auto Sales, LLC
    Related Businesses
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    12:00 PM - 5:00 PM
    Business Management
    • Mr. Al Vieira, General Manager
    • Mr. Jonathan Stern, Manager
    • Mr. Edward Kardon, Manager
    Contact Information

    Principal

    • Mr. Al Vieira, General Manager
    • Mr. Jonathan Stern, Manager
    • Mr. Edward Kardon, Manager

    Customer Contact

    • Mr. Al Vieira, General Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    -car purchased 4/23/24 -Paid ***** in cash and ***** from warranty cancel plus ***** for car trade-in - provided me a 2021 nissan sentra sr $20,596 - Nature of the dispute is they lied on my credit application and got me approved for a big loan I can not afford. I have copies of the credit I filled out and a copy of what they submitted and it does not match at all even my license number is incorrect. At the time of signing the information was correct I even verified my name/number/social/id but that does not match the copies they submitted to the bank I went back and asked for the copy that was submitted to the bank because when I received the loan payment through the mail it was 15,000$ more than what I signed for. The business manager, was very hesitant to give me the copy she submitted to the bank. I had to ask for it nicely five times and she kept telling me I did not need it so that is when I knew something was really wrong. - When I went back the business manager said she would try to get a salesman to find me a rebate car to switch in to a lower the payment to hopefully lower my loan, but the salesman told me there's no other way to get out of the car to lower the payment unless I do a lease but I drive too much to get a leased car. They did an appraisal on my car that same day and my last conversation with salesman after that day has been the same words.- I also called the bank that the loan is from and they said to report them and that they will do an investigation and call me back with details. - It looks like they used my very 1st credit application and altered somethings to look current but are not. - Also my old car I had paid over 300$ for thing services that my warranty covered even after having them pull up my warranty to see what it covered and they never gave me my money back they just laughed and said "next time we got you." As I had spent over 9 hours (8am-6pm) at the dealership waiting for them to fix my car and they never fixed it.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Imran S

    1 star

    07/03/2024

    I had a highly unsatisfactory experience addressing the airbag light issue in my vehicle. A local repair shop estimated a cost of $508 following a diagnosis. However, since my car was under extended warranty, I opted to have it repaired through the dealership. The dealership informed me that the airbag light issue was not covered under the warranty. Consequently, they charged me $1,800 for the repair. Upon reviewing the invoice, I noticed that the parts listed were significantly overpriced compared to the prices on the Nissan parts website. This disparity suggests that the dealership may have exploited their position to overcharge for the repairs.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

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