Business ProfileforDo It Right Solar LLC

I am writing to file a formal complaint against ****** and their sales representative, *******************************, for misleading sales practices and misrepresentation of a solar panel system. I was initially assured by **** that the solar system would completely offset my electric bill. However, after installation, I discovered that the system is only capable of covering 60% of my electricity usage (they only guarantee 90%, which means the *** I would realize would be closer to 50%). This ***** discrepancy has left me with ongoing LARGE electric bills, contrary to the initial promise.When I asked **** about the situation, his explanation that the system's limited efficiency was due to the orientation of my roof is completely unfounded. My roof has no obstructions that would impact solar efficiency, such as trees or shading. This misleading justification raises serious concerns about the transparency and integrity of ******'s sales practices. I was given another quote for a system from another provider that would cover 120% of my electricity production!Additionally, **** did not inform me that the lease agreement I entered into would disqualify me from receiving any potential tax credits, a significant financial aspect of solar system installation. This omission of crucial information is deceptive and has financial implications for me as a consumer.Given these circumstances, I am requesting that ****** remove the solar panel system from my property, immediately. I believe I have been a victim of deceptive sales tactics and a lack of transparent information, leading to a financial burden and dissatisfaction with the service provided.I want them to remove the panels from my roof immediately.