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ComplaintsforBilliardLux.com
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Complaint Details
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Initial Complaint
08/28/2021
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered 54 oiled rubbed bronze billiard table light on 8/16/2021. Company web site said order would ship 5-7 days. My credit card was charged 8/16/2021 for full amount of purchase. Shipping information for this light has never been received. The PayPal receipt said payment has been made to *********************** I have emailed this person 3 times asking for shipment date and finally with request to cancel this order #****. I send Another email was sent through their web site billiardlux.com. Again no response even though the web site says they will respond within 24 hours. Dispute has now been filed with my credit card company for a full refund.BUYER BEWARE!!!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.