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Find a Location

The Botanical has 1 locations, listed below.

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    Business ProfileforThe Botanical

    Skin Care

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    39 Bowens Wharf, Newport, RI 02840-3004
    BBB File Opened:
    10/2/2023
    Years in Business:
    3
    Business Started:
    7/7/2021
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    2
    Alternate Business Name
    • TA Marketing
    Business Management
    • Mr. Yosef Geabov, Manager
    Contact Information

    Principal

    • Mr. Yosef Geabov, Manager

    Customer Contact

    • Mr. Yosef Geabov, Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Good Morning,On Saturday, September 30th 2023 I was in ******* ** with my son I was outside throwing away trash when a woman approached me, pretended to put a packet of lotion in my hand while she pulled me into her store with my son telling me how gorgeous I was, asked if I was from here etc. Proceeded to aggressively put salts on my hand to try to sell me sea salt scrub and lotion for $300. No matter now many times I told her no - she kept sitting me down, lowering the price, telling me it's **********, giving me compliments - it was so aggressive that I walked out spending $150 because yes I ended up feeling obliged now that I was cornered in a room with a woman that would not take not for an answer. I purchased the product and she sat me down again trying to get me to buy a serum that was $1000. I left and honestly started tearing up - I felt so taken advantage of, I can't afford to spend that kind of money on fake skincare. I looked up the product online and could only find the brand of the sea salt that sold for $68 a jar online not $150 - I could not find the lotion that she said she gave me for "free" - the receipt ended up being $169 and this is a complete scam. She was hugging me, giving me compliment after compliment it was so uncomfortable I have never felt taken advantage of this before. Maybe it's their culture but it's not ok with me. I walked back into the store 10 minutes later after I read the receipt and it didn't say anything about not accepting returns. When I went back in to exchange it - she said she does not take returns and was clearly scamming other customers that we also saw her drag into the store. We even heard one customer say wow you're good at talking people into things. I'm very upset, this is a scam, the product is not worth what they are selling it for. There are no prices, it's all a scam. I just want someone to be aware of this - and yes i do want to get my money back - most importantly I'm just so upset about their selling approach and fake storefront. Thank you,******
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    Customer Reviews

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    Local BBB

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