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Find a Location

Ray's Auto Clinic, Inc. has 1 locations, listed below.

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    Business ProfileforRay's Auto Clinic, Inc.

    Auto Repairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/15/2012

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ray's Auto Clinic, Inc. is a full service garage. The business provides towing, general repairs, and computer diagnostic motor and transmission swaps. Their services also include, but are not limited to suspension, brakes, exhaust, tune-ups, maintenance etc.

    Business Details

    Location of This Business
    1970 East Main Road, Portsmouth, RI 02871-1285
    BBB File Opened:
    5/15/2012
    Years in Business:
    16
    Business Started:
    3/17/2008
    Business Started Locally:
    1/1/2008
    Business Incorporated:
    2/19/2008
    Accredited Since:
    5/15/2012
    Type of Entity:
    Corporation
    Number of Employees:
    3
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 PM
    T:
    8:00 AM - 5:30 PM
    W:
    8:00 AM - 5:30 PM
    Th:
    8:00 AM - 5:30 PM
    F:
    8:00 AM - 5:30 PM
    Business Management
    • Mr. Jon Taggart, President
    Contact Information

    Principal

    • Mr. Jon Taggart, President

    Customer Contact

    • Mr. Jon Taggart, President
    Additional Contact Information

    Fax Numbers

    • (401) 683-3111
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In the last year I have brought my ***** Malibu to rays more then 10 times to have items fixed that they keep fixing that arent fixed and can cause me an accident or worse kill someone! Most recently iv had it go in 4 times for my break lights that I paid over $600 for ***************** arent working again! The second time I brought them they said it was a manufacturer mistake but I dont believe them any longer & Im completely frustrated & angry! I cant afford to keep paying for the same items to be fixed on my vehicle that they are not fixing! Now 4 times for the same issue is EXTREMELY STRANGE! & now tomorrow will be the 5th time going for the same issue! I have all receipts for all the work they have done, I have even had many issues with the dashboard lights they said they fixed & didnt! A few other issues that iv paid for in the last year, my vehicle has gone into rays this year alone more than 12 times! It makes me so angry that they are taking advantage of me, Im a hard working class man & cant afford to keep having them not fix the issue when iv paid more then 2/3 times for it over! I dont know where to go or who to contact but I NEED HELP!! PLEASE!! & thank you!
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Emily K

    1 star

    05/06/2024

    Poor communication, questionable diagnostic skills and padding bill, not prepared on day of scheduled job to do work requested. Assumed we were ordering parts when asked questions about much higher expected estimate given. Went weeks without car; worse / added problems each time I had to call and check. On one call, staff revealed head mechanic(?) was screaming at others there.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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