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Find a Location

BTTR, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.
    • BTTR, LLC

      10 Dorrance St Ste 700 Providence, RI 02903-2014

    Business ProfileforBTTR, LLC

    Disability Remodeling

    Current Alerts For This Business

    Licensing:
    BBB confirmed that BTTR, LLC had not obtained a necessary license from Rhode Island Contractors' Registration and Licensing Board. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.crb.ri.gov/ - 401-921-1590
    Special Notice:
    This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    State of Rhode Island V. BTTR, LLC., HAM INC., and Micheal Bresette

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    As of April 24th, 2023, A Superior Court judge has barred a contractor from performing work, ruling that the state showed he engaged in a pattern of deceptive practices by inflating prices and performing shoddy repairs.Judge Kevin McHugh granted the state’s request for an injunction to block Michael Bresette and his two companies, BTTR LLC and HAM Inc., from doing work after the state established that he had violated the terms of a consent decree and the state’s Deceptive Trade Practices Act by continuing to do work and collect money.

    See all additional business information

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    BTTR, LLC is a full service construction/restoration company.  The business services include but are not limited to fire damage, flood damage, mold damage, smoke damage, sewerage damage and much more.

    Business Details

    Location of This Business
    10 Dorrance St Ste 700, Providence, RI 02903-2014
    BBB File Opened:
    9/5/2017
    Years in Business:
    8
    Business Started:
    1/1/2016
    Business Incorporated:
    2/25/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    6
    Hours of Operation

    Primary

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 6:00 PM
    W:
    7:00 AM - 6:00 PM
    Th:
    7:00 AM - 6:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Mike Bresette, President
    Contact Information

    Principal

    • Mr. Mike Bresette, President

    Customer Contact

    • Mr. Mike Bresette, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/15/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Bttr came to my home to do work on my second and first floor bathroom. Bttr never discussed with me what work was to be done. A work list was presented to my insurance company that doesn't correspond with the work that was done in my home. I have asked bttr to give me an itemized list of the work that they claimed they did and they have refused to present me with that list. The list that was presented to my insurance company is a fraudulent list. Bttr keep telling me that the only list that they can give me is the list they sent to the my insurance company which I do not agree with. Their business agent was never there to supervise the job. I still have loose tiles in my bathroom, things not put back in their rightful position. As I stated before I need an itemized list of materials and job cost from them and for them go over the job that they say they did. I'm willing to pay for what was done but not willing to pay for what was not done. Thank you ***********************.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dan W

    5 stars

    09/04/2021

    We had a septic system backup with about a 1/4' of effluent / dirty water covering about 75% of the basement floor. We called late on a Friday evening and the BTTR team showed up first thing Saturday morning. **** and ****** did a superb job - going well beyond our expectations. They were thorough and meticulous in their work, going the extra mile to even scrub the stairs leading down to the basement. The entire experience was nothing less than outstanding - and our basement is now dry, disinfected and cleaner than it has ever been. Thank you **** and ******, and the entire BTTR Team.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

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