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          Find a Location

          Blue Cross & Blue Shield of R.I. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBlue Cross & Blue Shield of R.I.

            Insurance Companies
            Multi Location Business

            Contact Information

            500 Exchange Street

            Providence, RI 02903-2630

            Get Directions
            Visit Website
            (401) 459-5000

            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 85

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Blue Cross & Blue Shield of R.I. is a medical insurance provider.

            Business Details

            This is a multi-location business.

            Find a Location

            Blue Cross & Blue Shield of R.I. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              500 Exchange Street, Providence, RI 02903-2630
              BBB File Opened:
              1/1/1967
              Years in Business:
              85
              Business Started:
              1/1/1939
              Number of Employees:
              1000
              Alternate Business Name
              • Blue Cross & Blue Shield of Rhode Island Customer Service
              Contact Information

              Customer Contact

              • Ms. Kathy Antunes, Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              BCBS approved a left total knee replacement which was done yesterday 6.3.2024. In my prescriptions was Tramadol to pick up yesterday and I was unable to because ofThey did not approve or reach back out to Ortho RI for the approval. Ive had ZERO pain meds. Imagine you two leg bones sawed off at the ends with new titanium pieces in your body and no pain med. its only 50mg of ********. Im allergic to morphine, oxy etc so Im never going to have anything stronger than the Tramadol. BCBS is literally torturing me as Im in pain with no pain med
              Read More
              Read 7 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Vicky M

              05/24/2024

              I switched to Blue Cross January 1st and gave had nothing but problems. I was told signing up that I should have no problems switching over and my meds should continue as with the last ins company. After going through 2 appeals for my cholesterol medication that I had been on for years it was denied. They claimed there were lower cost meds that I could take. The drug they want me to take costs ****** dollars and I have to give myself injections. Where as the pill, Nexletol that I was on cost ******. And Blue Cross would not let my small family pharmacy fill the new one. My cholesterol numbers on the previous drug were in the 160's. Now I have been off my meds for 5 months waiting on the appeal process. My bloodwork came back today at 325. This is totally unacceptable. The kick back Blue Cross gets for these meds is what drives them. Not the health of their patients. The bottom line with them is $$$$$
              Read 2 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

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