Business ProfileforHiRoad Assurance Company
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 1 Cedar St Ste 301, Providence, RI 02903-1023
- BBB File Opened:
- 1/28/2019
- Years in Business:
- 7
- Business Started:
- 1/1/2017
- Type of Entity:
- Sole Proprietorship
- Number of Employees:
- 11
- Alternate Business Name
- HiRoad Auto Claims
- Business Management
- Mrs. Tracy Paterson, Customer Relations Manager
- Ms. Ashley Busch, Manager of Communications
- Contact Information
Principal
- Mrs. Tracy Paterson, Customer Relations Manager
Customer Contact
- Mrs. Tracy Paterson, Customer Relations Manager
- Ms. Ashley Busch, Manager of Communications
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/09/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Shaun B
08/23/2023
HiRoad Assurance Company Response
08/30/2023
Hi there, ***** - we understand that it can be frustrating to see your price change at renewal. As we're sure youre aware, the price of everything these days is going up. Its especially true for the insurance industry. Pricing is influenced by a variety of things, some within your control and some not. We carefully review all the data to provide the most fair and accurate price, based on the make and model of your vehicle, your driving history and the cost of doing business. Like all insurers in your state, our proposed changes are filed and must be approved by your state's insurance regulator.
While your *** rate *** fluctuate term-to-term, your opportunity to earn rewards will never go away. And, although we cant make life inflation-proof, youd always have a chance to save more by earning rewards for mindful driving. We do understand that you need a price that fits your budget. Though we hope we're still the best option, we understand if HiRoad no longer fits your needs.
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