ComplaintsforB&E Consulting LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/19/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
*********************, VP at ***** consulting has been preparing my S-Corp and personal tax returns for at least 7 years. On 4/14/2022, we discussed filing my personal *** and ** income taxes, ***** forwarded me the efile authorization forms. I signed them and sent them back in pdf format. Didn't hear anything from him. In June I went to the *** website "Where's my Refund", they had no record or information about my personal tax return. I emailed *****, he got back to me to tell me that he had issues with several client's efile returns and that he would have to print out hard copies and mail them in. Since, **** I have emailed him over 12 times, and left voicemails at his work and cell phone voicemail boxes. He has not replied to any of these 20 attempts to reach him. I have stopped by his ********** *********** and knocked on the door, no answer. His mobile cell phone still accepts messages, so I can only assume that he's alive and discarding voicemails as no one I know of can have more than 20 to 25 voicemails on a cell phone service before it's Full and won't accept new messages. I am supposed to get back over $2,500.00 refund for 2021 and it's now been 3 months since he sent me the email saying this wouldn't take long to resolve. Words don't describe how frustrating this is to get no reply to 20 attempts to reach him. I want my taxes filed, at this point, I want all my records that he has on file for my S-Corp as I am planning on putting the business up for sale in ********************************************************** possession of. ***************************************** ********** ******* **** *************************************************************** Mobile phone: *****************Customer response
10/02/2022
I have not heard from the business in response to my complaint. Again, I have called, and emailed and left messages since filing the complaint, absolutely no response !!
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.