Business ProfileforArmory Animal Hospital

My cat was taken to this animal hospital as,he was extremely constipated, and his regular vet literally had no avaliable appts as soon as I needed. I knew one of the drs here at Armory when I had a dog 13 yrs ago and he does rehabilitation as well.. I never used him as a vet.. I took my cat on 3/15/23. ************* examined him...told me they'd give him fluids and an e**** and extract the impacted stool. Now my cat has had this issue many many times and his regular veterinarian ALWAYS manages to extract the stool. And even after enemas, my cat has a bowel movement. So I leave him. ************* phoned me about 1 30 saying that I wouldn't see him upon picking up my cat because he had an appointment, but I'd see his associate ************************** and a tech as well to discuss everything with me. I get a text at 3pm stating my cat is going to be ready at 4. I arrived at 4. I never met the vet, only a young tech who was wearing a mask and 6 ft away, I think the mask should've been off while she was explaining things to me as I couldn't understand everything that she said. I did make out that he received fluids, was given an e**** and told me they weren't able to extract the stool. And they sedated him to do this as my vet would. So basically my cat was kept there all day and sent home with a port in his paw to come back the next day, 3/16, for more fluids as they were going to give him another e**** and tried to extract the rest of the impacted stool. The first day he was all clean after the e**** Now from 2 years of this going on , my cat has been this impacted many many times and he ALWAYS has a bowel movement eventually within 1 day of the e**** So I take him home. I bring him back yesterday the 16th. I met with ************* at 10 am. She showed ne an xray they took the day before his e**** and supposedly they took one after. I never saw the after x-ray. She said how impacted he was, and I explained to her that he's been going through this alot as he doesn't eat wet food, only dry. I left him there. They texted me to pick him up at 4. When I met ************* she was running back and forth in and out of rooms while explaining his x-rays. Very unprofessional. So I said to the tech that she wasn't making a good impression and was rude. Apparently the tech told her. When I picked him up, he was alone in his crate on the floor in front of the receptionist desk and no one came out to speak to me about how everything went. I asked the receptionist ******* if he was ok and how did things go, her reply was ok I guess, I don't think they got anymore out. Really!!! After almost ******!!! Now I say bye and get in my car. I open the crate and see he's covered in feces, in his fur, around the ****. Everywhere! The day before he was bathed thoroughly as he should. It's unsanitary. I called from my car and asked the receptionist ******* why he wasn't bathed and she said they were busy.. that's part of payment.. you dont send an animal home in feces! Also they shaved all 4 legs. Why! He already had a port in from the day before. . It was for spite because I said ************* was rude.. I want my money back