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Find a Location

Sakonnet Veterinary Hospital has 1 locations, listed below.

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    Business ProfileforSakonnet Veterinary Hospital

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1320 Main Rd, Tiverton, RI 02878
    BBB File Opened:
    9/10/2017
    Years in Business:
    40
    Business Started:
    1/1/1984
    Number of Employees:
    3
    Business Management
    • Ms. Krystal Depoy, Administrator
    Contact Information

    Customer Contact

    • Ms. Krystal Depoy, Administrator

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/31/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    My dog received his first of a series of two flu vaccine injections on 9/8/22. We were told to come back for the second (which was paid for in advance with the first) on 9/26/22. When I arrived for the appointment they notified me after a twenty minute wait that they had no flu vaccine available and I would need to go online to reschedule. I attempted to do so but received no response. Upon calling I was told I needed to speak to a manager, but none was ever available and the call was not returned. Multiple attempts were made to reschedule the vaccine. The practice ultimately fired me and made false statements (there were no confrontations and I never left that practice without having paid my bills in full) and would not provide the second vaccine or compensation (as I alluded to above they actually tried to say I owed them money which is absurd). I found another vet but was told the vaccine series had to be restarted because too much time had elapsed since the first given on September 8, 2022. I am seeking a refund of the $67 spent on this vaccine.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melissa S

    1 star

    06/08/2022

    Staff is incompetent, rude and disrespectful. I have been told different things by different staff members with no path to resolution. ****** specifically has hung up on me multiple times. I have been with them for over 30 years but during COVID I had to put two of my pets down because they refused to help us. I am in the process now of finding a new vet to avoid euthanasia and heartbreak for a four time in my life.

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