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Find a Location

Ocean State Tree Service has 1 locations, listed below.

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    Business ProfileforOcean State Tree Service

    Tree Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 475, West Kingston, RI 02892
    BBB File Opened:
    7/1/2013
    Years in Business:
    50
    Business Started:
    1/1/1974
    Business Incorporated:
    1/28/2011
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Alternate Business Name
    • Tuckertown Tree Service, Inc.
    Business Management
    • Mr. Mark Hutchins II, President
    Contact Information

    Principal

    • Mr. Mark Hutchins II, President

    Customer Contact

    • Mr. Mark Hutchins II, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    we had tree work done week of May 1st, 2023.we signed a contract for an estimated day rate of $2,200 per day for up to 4 days. plus an excavator for 2 days at $1000 per day. We did not authorize any additional hours or crew.the crew worked for 3 full days, then came late (9am) and left early (2:30pm) on the fourth day after taking an hour for lunch, thus making it a half day. so 3.5 days x $2,200 = $7,700.the excavator came for 2 full days and then two 1/2 days for a total of three days. 3 days x $1000 = $3,000.$7,700 + $3,000 = $10,700.we promptly sent them a check for $10,700 with an annotated invoice on 5/15 after which they came back with a text message saying we owed them for the additional 1/2 day, which we responded to and explained the crew did not work. we didn't hear any further response from them. But they did not cash the check. after a month, they sent a letter on 6/30 attempting to itemizing individual crew labor hours for exactly $917 in an attempt to pad the 1/2 day out to the original $1,000 extra they are claiming they wanted. no mention of any hourly charges were included in the quote or invoice as this was a day rate.we believe they are trying to unfairly renegotiate the contract.
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    Customer Reviews

    0 Customer Reviews

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