Customer ReviewsforRichardson Bookkeeping, LLC

We hired Richardson Bookeeping to create a budget for us, and then help us maintain this budget in September 2021. The first couple months, she had some good ideas for our company which I appreciated. However, I noticed that she kept putting off the budget, and never really created one. She suggested that we set up **********, which I did. However, during the 6-7 months she worked for us, she did not refer back to a budget, and did not help us maintain a budget. I was hoping that by her company using QuickBooks I could just pass it off to my CPA and she wouldn't have to spend much time at all getting everything figured out when filing our taxes. Unfortunately, once my CPA looked at their work, she called me and told me it was done completely wrong. I then asked Isa to fix this, and I assumed I would not have to pay for her company's mistakes. I saw a bill for around $600 a few weeks later, and I also got another call from my CPA telling me their work was still totally messed up. I sent everything to another bookkeeper to review it, and she agreed that it was just not even close to being accurate. I then asked another bookkeeper to review it, and she said the same thing. I spent about $2,600 paying Richardson bookkeeping, and then I spent another $1,500 for another bookkeeper to start over and do everything correctly. Until that point, I had assumed that the work had been done by Isa, or at least at Richardson Bookeeping’s office. However, during our final call Isa said something about “well, the contractor that was assigned to your account…” and it sounded like she slipped up and didn’t mean to say that, because she had never mentioned this contractor before. I had never spoken with this contractor. This contractor clearly had no idea how our company was run. I asked for a refund, and she refused stating that they do not offer refunds. I would not recommend hiring this company.