Business ProfileforKing Kitchens

We just had our granite counters installed. 1. We picked out the granite slab. The salesman came out the same day to measure. 2. We watched him measure the corner of the "L" shaped counter twice, but we waited until he left to remeasure. 3. We took our measurements back the next day and the owner agreed and came up with a figure between what we had and what the salesman had. We didn't account for wastage which is fine. 4. We expressed concern about how our builder had originally fitted the bar around a wall and the owner assured us that they would be bringing tools to cut with and would make it fit which was fine with us. 5. We decided to get the bathrooms done and had the salesman come out to measure for them. He called the day they were cutting and said they didn't have enough slab used for the kitchen to do the bathrooms. So we rushed up 30 minutes before closing on a rainy day to pick out something close. 6. We asked for a small piece of what we had selected for the kitchen. He brought out this truly ugly dark brown piece that was completely opposite of what we had picked which was a very light color. 7. Come to find out, he marked the wrong slab when he went back after measuring the first time. So, we went back and found what we thought we had picked out. We told him "NO RUSH". Take your time. 8. We 2nd guessed ourselves and drove back by 2 days later just to look at what we had picked on a sunny day. We were good, but the salesman came out and said he had put a "RUSH ORDER" on the cut. That's not what we wanted. Mistakes are made on rush orders. 9. They called the following week with no advance notice to ask if they could come that day to install. We were doing the demo and luckily we had already started pulling the old counters off. 10. The installer commented, "They should have allowed for the granite being a different thickness than the previous laminate. They should have cut the granite backsplash to reach our current tile backsplas